Shipping policy
We ship all orders from our design studio in Dubai, UAE with care and love. Below are our shipping options by region, as well as important details about order processing and international delivery.
🇦🇪 United Arab Emirates
Same-Day Delivery (Dubai Only)
- Free for orders above AED 400
- AED 40 for orders below AED 400
Next-Day Delivery (Other Emirates)
- Free for orders above AED 850
- AED 50 for orders below AED 850
📌 Same-day delivery applies to orders placed before 12 PM (UAE time).
🌍 International Shipping
We offer worldwide shipping using trusted courier services including Emirates Post Premium. All orders are trackable and typically arrive within 3–10 business days, depending on your location and customs clearance.
🌟 Shipping Zones & Rates
🇸🇦 🇰🇼 🇧🇭 🇴🇲 🇶🇦 GCC
- Free for orders above AED 1,000
- AED 100 for orders below AED 1,000
🇸🇬🇮🇳 🇮🇩 🇵🇭 🇲🇾 🇹🇭 🇻🇳 Asia
- Free for orders above AED 1,500
- AED 120 for orders below AED 1,500
🇦🇺 🇳🇿 Australia & New Zealand
- Free for orders above AED 1,500
- AED 170 for orders below AED 1,500
🇺🇸 🇨🇦 United States & Canada
- Free for orders above AED 1,500
- AED 180 for orders below AED 1,500
🇬🇧 🇬🇷 🇮🇹 🇫🇷 Europe
- Free for orders above AED 1,500
- AED 170 for orders below AED 1,500
📬 Countries We Ship To via Emirates Post Premium
We currently ship to:
Singapore, Malaysia, Indonesia, India, United Kingdom, United States, Australia, New Zealand, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain
If your country isn’t listed at checkout, don’t worry — we can likely still help!
📩 Email us at vinandminco@gmail.com for a custom shipping quote and availability.
🚚 Shipping & Delivery Terms
Order Processing & Cut-Off Times
- Orders are processed within 1–2 business days
- Orders placed after the cut-off time or on a UAE public holiday will be processed on the next working day.
Customs & Duties
- International shipments may be subject to taxes, duties, or import fees depending on your country.
- These fees are not included in your order total and are the responsibility of the customer.
- Please check with your local customs office before ordering.
Customs Clearance
- We work with Emirates Post Premium to ensure smooth customs clearance.
- Vin + Min is not responsible for any delays caused by customs inspections.
Shipping Timeframes
- Delivery times vary by region and customs.
- We aim to deliver within the stated timeframe, but unforeseen delays may occur.
Shipping Issues
- If your parcel doesn’t arrive on time or is delayed, please email vinandminco@gmail.com and we’ll help resolve the issue with Emirates Post.
Address Accuracy
- Please make sure your shipping address is accurate and complete.
- Incorrect addresses may result in delivery delays or extra charges.
Third-Party Website Orders
- Orders placed through third-party platforms require 24 hours to process and are then shipped within the standard delivery timeframe.
💌 Final Notes
- All orders come with tracking and delivery confirmation.
- We’re happy to accommodate special delivery requests — just reach out!
- Still have questions? Contact us anytime at vinandminco@gmail.com